If you have a complaint about B6AI Connect — about a booking, a payment or refund, content on the site, or how we handle your personal data — you can raise it with our Grievance Officer. You do not need an account to do so.
Grievance Officer
- Name: Example Grievance Officer
- Email: grievance@example.com
- Address: Example Company Pvt Ltd, Example Street, Example City 000000, India
How to raise a grievance
Use the form below, or write to the Grievance Officer directly. Tell us what happened, when, and any booking reference (it starts with BK-).
What happens next
- You receive an acknowledgement by email straight away, with a grievance reference that starts with GRV-.
- The Grievance Officer reviews it and may ask you for more information.
- You receive a response within 15 days of raising it.
If you are not satisfied
If your grievance is about your personal data and you are not satisfied with our response, you may complain to the Data Protection Board of India. For other complaints, you may approach the consumer commission for your district under the Consumer Protection Act, 2019.